Hi, how can we help?
[Delivery] Can I change my delivery address after placing an order?
✅ When You Can Change Your Address
Shopee Supported Logistics: Seller has not yet arranged the shipment.
Non-Shopee Supported Logistics: Payment has been confirmed.
One-Time Change: Only one update is allowed per order.
- Shipping Fee: New address must not increase shipping fees (e.g., West → East Malaysia).
Voucher Use: No Free Shipping Voucher applied.
Go to Me > My Purchases > To Ship
Select your order
Tap CHANGE
- Pick your new delivery address
- Press CONFIRM
💻 How to Change on Shopee Website
Go to Profile > My Purchases
Select the order
Click Edit
Choose from existing addresses or add a new one
- Fill in details and Submit
- Select your desired address and Confirm
⚠️ Notes & Tips
If the CHANGE or Edit button doesn’t appear, the address cannot be changed (shipment arranged, voucher applied, etc.).
If shipment arranged but not picked up: cancel order and place a new one.
If already in transit: address cannot be changed. For SPX Express, you may request an In-Transit Return/Refund.
Applies only to Shopee Marketplace orders. For ShopeeFood, address changes are not allowed.