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[Online Banking] DuitNow Online Banking/Wallets FAQ

English | Bahasa Malaysia

 

1. What is DuitNow Online Banking/Wallets?

 
DuitNow Online Banking/Wallets is a convenient and secured online payment solution that allows real-time debiting of customer’s internet banking account/e-wallet and also direct crediting into the merchant's account.

 

2. Who can use DuitNow Online Banking/Wallets?

 
All new and existing Shopee customers can make payments via DuitNow Online Banking/Wallets. Kindly ensure you have updated to the latest version of Shopee App.

 

3. How does DuitNow Online Banking/Wallets differ from the existing FPX Online Banking?

 
DuitNow Online Banking/Wallets is the new real-time online payment service superseding FPX Online Banking which allows you to complete transactions securely via Internet Banking linked to your bank’s savings/current account.

 

4. How long does it take for the payment to go through?

 

The payment will go through instantly once the transaction is successful.

 

Is there a limit set for DuitNow Online Banking/Wallets?

 

Some banks may allow custom configuration on the transaction limit for online payments via DuitNow Online Banking/Wallets. Kindly check with your banks for more details.

 

6. How to pay via DuitNow Online Banking/Wallets?

 
You may find DuitNow Online Banking/Wallets as one of the checkout options available in these 2 scenarios:
 

Marketplace/Digital Product Checkout

 

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Step 1: Click on Payment Option at the checkout page

Step 2: Click on DuitNow Online Banking/Wallets

Step 3: Click on Maybank2u

Step 4: Click on CONFIRM

Step 5: Click on Place Order

Step 6: Log in to your Maybank Account

Step 7: Click on OK once you have authorised payment 

 

ShopeePay Top-Up

 

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Step 1: Click on Payment at the ShopeePay Top Up page

Step 2: Click on DuitNow Online Banking/Wallets

Step 3: Click on Maybank2u

Step 4: Click on CONFIRM

Step 5: Click on Pay Now

Step 6: Log in to your Maybank Account

Step 7: Click on OK once you have authorised payment 

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