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[ShopeePay] How do I pay at ShopeePay Merchants?
English | Bahasa Malaysia
You can pay at ShopeePay merchants via the following methods:
- Scan the ShopeePay merchant's QR code with:
(a) Shopee App homepage QR code scanner
(b) Scan on ShopeePay page
(c) Scan with DuitNow QR code scanner
After you have scanned the QR code, follow the steps below:
Step 1: Enter the Payment Amount and Description (optional)
Step 2: Click on Next
Step 3: Click on Pay Now
Step 4: Enter your ShopeePay PIN
Step 5: Click OK
- Get ShopeePay Merchants to scan your QR code from Pay on the ShopeePay page
⚠️Note:
You'll receive a notification in your Wallet Updates folder once payment is successful.
- Using other digital wallet apps aside from DuitNow QR to scan ShopeePay merchant QR codes is currently not supported.
- If your ShopeePay balance is insufficient for the payment, you will be prompted to top up your balance. Alternatively, you can ask the ShopeePay merchant if they can accept partial payments made manually between ShopeePay and another payment method.
You'll receive a notification in your Wallet Updates folder once payment is successful.
Troubleshooting ShopeePay issues in-store
If your ShopeePay balance gets deducted more than once during payment, you should request for a refund from the merchant. Kindly contact us via the channels at the bottom of the page if the merchant is unable to do so.
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