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Payment FAQs
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Payment Options
- [New to Shopee] What payment options does Shopee support?
- [Payment status] How do I know if my payment is successful?
- [Payment settings] Why can't I add my preferred payment option?
- [Bundle Deal] Can I use vouchers and Shopee Coins to pay for Bundle Deals?
- [Cash-on-delivery] Why can't I pay by cash-on-delivery?
- [New to Shopee] Can I change my payment method?
Credit/Debit Cards
- [Credit/debit card] Which credit/debit cards can I use on Shopee?
- [Credit/debit card] Are there fees if I pay by credit/debit card?
- [Credit/debit card] Why can't I check out with my credit/debit card?
- [Credit/debit card] How do I delete my credit/debit card details?
Installment
- [Instalment] How do I pay by credit card instalments?
- [Instalment] What are the terms for payment by credit card instalments?
- [Instalment] Why can't my credit card be used for instalment payments?
- [Instalment] How do I make an early repayment for my credit card instalment?
- [Instalment] How do I find details of products eligible for instalment payments?
- [Instalment] Can I use vouchers/Shopee Coins if I'm paying by credit card instalments?
- [Instalment] What instalment payment methods does Shopee support?
ShopeePay
- [ShopeePay] What is ShopeePay?
- [ShopeePay] What is ShopeePay PIN?
- [ShopeePay] How do I pay with ShopeePay?
- [ShopeePay] What if my ShopeePay balance is insufficient during a transaction?
- [ShopeePay] How do I change my ShopeePay PIN?
- [ShopeePay] How do I verify my ShopeePay account?
- [ShopeePay] How do I set up fingerprint or facial IDs for ShopeePay verification?
- [ShopeePay] How do I top up my ShopeePay balance?
- [ShopeePay] How do I view my ShopeePay transaction history?
- [ShopeePay] How do I freeze my ShopeePay account temporarily if I lose my phone?
- [ShopeePay] How do I reactivate a blocked ShopeePay account?
- [ShopeePay] How do I transfer funds with ShopeePay?
- [ShopeePay] What can I do if I transfer funds to the wrong recipient?
- [ShopeePay] How do I add/remove bank account details on ShopeePay?
- [ShopeePay] How do I withdraw funds from ShopeePay?
- [ShopeePay] How do I get cash bonuses or Coins cashback when paying with ShopeePay?
- [Refunds] What can I do if I don't get my refund for a ShopeePay transaction?
- [ShopeePay] Why can't I access my ShopeePay account?
- [ShopeePay] How do I delete my ShopeePay account?
ShopeePay Merchants
- [ShopeePay] How do I pay at ShopeePay merchants?
- [ShopeePay] How do I get refunded at ShopeePay merchants?
SPayLater
- [SPayLater] What is SPayLater?
- [SPayLater] How do I pay with SPayLater?
- [SPayLater] What are the terms for payment by SPayLater?
- [SPayLater] How do I pay for SPayLater bills?
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