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[ShopeeFood Merchant] When will I receive my settlement amount for completed orders?

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Your settlement will be transferred to the bank account that you have registered with us on the T+1 day after the order is completed. Also, you will receive your settlement report through the email you have signed up with ShopeeFood at 6 AM on the next day.

The amount of settlement transferred to the registered Merchant Account is the addition of item subtotal and merchant surcharge minus commission and tax on commission. All your transaction funds on ShopeeFood that have been authorized between 00:00:00 to 23:59:59, will be transferred to your registered bank account on the next day.

⚠️ Note:
All settlements for orders on weekends or public holidays will be transferred on the next working day.

For more information, you may click the options below to reach out to the ShopeeFood Customer Service Team.

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