Hi, how can we help?

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⚠️ Note: ShopeeFood is only available in selected areas in Malaysia. Click here to learn more.
Do ensure that you are using the latest version of our Shopee App.

You may refer to the following troubleshooting steps you can attempt should you encounter any technical issues to use the ShopeeFood function. 

Basic Troubleshooting Steps:

1. Clear cache on your Shopee App. To clear your cache, tap on Me > Settings > Clear Cache
2. Clear all items in your shopping cart
3. Close the Shopee app and re-open it again.

Kindly refer to the image below for steps on how to 'Clear Cache' via the Shopee App. Account settings may be found via the 'Gear' icon on the top-right hand corner of the 'Me' page.If you are still facing issues with the ShopeeFood platform, please feel free to contact us via ShopeeFood Live Chat or alternatively, you may fill out the form HERE.