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Differences in shipping fees may occur due to 2 reasons:
Weight difference
During checkout, the estimated shipping fee for products is calculated based on the parcel weight provided by the seller. If there is a discrepancy between the estimated and actual parcel weight, the excess cost will be borne by the seller/buyer (based on the agreement between both parties).
Inaccurate record in Shopee's system
If the shipping fees of logistics partners are inaccurately recorded in our system, sellers can contact our customer service team via the channels below to submit a claim.