Hi, how can we help?

English | Bahasa Malaysia

We know how frustrated you are when you have received a suspicious order from the buyer. Not to worry, you may reach out to ShopeeFood Customer Service via chat and attach along the following details:

1. Order ID
2. Active phone number
3. Registered email address
4. Buyer username
5. Buyer phone number/ registered email
6. Supporting evidence such as photos or videos to support your claim