Hi, how can we help?

English | Bahasa Malaysia

Please note that once a buyer submits a rating or comment, merchants will not be able to remove, delete, hide, or edit the rating or comment, and it will remain visible to all visitors to your ShopeeFood store.
 
However, if you come across an inappropriate rating or comment on your ShopeeFood store, please submit a report to us by contacting ShopeeFood Customer Service via chat.
 
Please note that the decision to remove a rating or comment is determined by the ShopeeFood Team upon validation based on the proof submitted by the merchant.