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[ShopeeFood Merchant] I want to report an issue regarding ShopeeFood Delivery Partner?

All our Delivery Partners are verified and selected based on integrity. However, if you encounter the following hitches with our ShopeeFood Delivery Partner:

  1. My Delivery Partner cannot be contacted
  2. My Delivery Partner is rude/ felt threatened by the Delivery Partner
  3. My Delivery Partner contacts me other than delivery related
  4. I receive harassment from delivery partner
  5. Serious law violations (reckless driving, trying a physical contact, makes me feel unsafe)

 

Please report to our Customer Service immediately via chat or email. Alternatively you may chat with us and attach along with these details: 

1. ShopeeFood Delivery Partner Name

2. ShopeeFood Delivery Partner vehicle number

3. ShopeeFood Delivery Partner mobile number

4. Supporting evidence such as photos or videos to support your claim

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