Hi, how can we help?

If your account is limited, you'll not be able to register using the same email address or phone number that you've used. We do suggest checking out our article on 'Why Is My Account Being Limited' for account appeal instead.

If you requested for your account to be deleted, you'll be able to register using the same email address or phone number that you've used before. 

Shopee reserves the right to ban or terminate your user account without prior notice at its sole discretion.

For further assistance, kindly contact us via the channels at the bottom of the page.