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[Food & Services Vouchers] Why is my order marked as Completed if I have not redeemed my vouchers?

English | Bahasa Malaysia

 

If your voucher shows as Completed, don’t worry. This happens because all Food & Services Vouchers are automatically marked as Completed after 48 hours.

However, this does not affect the voucher’s validity. You can still use your vouchers as long as:
 
  • You have not swiped Swipe To Redeem before reaching the merchant.
  • The vouchers have not expired.
 
Follow these steps to view the redemption period and validity of your Food & Services Vouchers: 
 
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Step 1: Click on the Voucher 

Step 2: View the Redemption Period of the voucher

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