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1. What type of car insurance / takaful is provided by the insurer/takaful operator?

The car insurance/takaful provided by our insurer/takaful operator is a private car comprehensive insurance/takaful which covers the following:

(a) Loss or Damage to your own vehicle due to accident, fire, or theft;

(b) Third Party Bodily Injury and Death; and

(c) Third Party Property Loss or Damage.

Please see the following documents for more details for each insurer/takaful operator's product including coverage and exclusions:

Underwritten by Allianz General Insurance Company (Malaysia) Berhad

(a) Allianz Comprehensive Car Insurance - Product Disclosure Sheet - English

(b) Allianz Comprehensive Car Insurance - Product Disclosure Sheet - BM

(c) Allianz Comprehensive Car Insurance - Policy Wording - English

(d) Allianz Comprehensive Car Insurance - Policy Wording - BM

Underwritten by Zurich General Insurance Malaysia Berhad

(a) Zurich Z-Driver - Product Disclosure Sheet - English

(b) Zurich Z-Driver - Product Disclosure Sheet - BM

(c) Zurich Z-Driver - Policy Wording - English

(d) Zurich Z-Driver - Policy Wording - BM

Underwritten by Zurich General Takaful Malaysia Berhad

(a) Zurich Z-Driver Takaful - Product Disclosure Sheet - English

(b) Zurich Z-Driver Takaful - Product Disclosure Sheet - BM

(c) Zurich Z-Driver Takaful - Certificate Wording - English

(d) Zurich Z-Driver Takaful - Certificate Wording - BM

2. Does the insurance/takaful operator provide Third Party Cover?

No, only comprehensive coverage is currently provided. However, comprehensive coverage also covers against the legal liability to a third party for death or bodily injury and loss or damage to third-party property caused by or arising out of the use of your vehicle.

3. Who can apply to renew car insurance/takaful via the Shopee platform?

Any Shopee user with an expiring car insurance/takaful can renew his/her car insurance/takaful with the relevant insurer/takaful operator via the Shopee platform.

For Allianz Comprehensive Car Insurance

- The policyholder has to be between 16-80 years old.

- Users can renew their car insurance as early as 60 days before the expiration date, and are not permitted to renew via the Shopee platform after expiry date.

For Zurich Z-Driver & Z-Driver Takaful

- The policyholder/participant has to be between 17-80 years old.

- Users can renew their car insurance/takaful as early as 60 days before and up to 1 year after the expiration date.

4. What types of vehicles can be covered under this Comprehensive Car Insurance/ Takaful?

Privately used vehicles that are registered with Jabatan Pengangkutan Jalan Malaysia (JPJ), and used within Malaysia only are covered provided that:

For Allianz Comprehensive Car Insurance - the private used vehicles are below 20 years old from its manufacturing date.

For Zurich Z-Driver & Z-Driver Takaful - the private used vehicles are below 30 years old from its manufacturing date.

5. Does the insurance/takaful operator provide car takaful products?

Yes, Zurich General Takaful Malaysia Berhad currently offers Z-Driver Takaful on the Shopee platform.

6. What is the car insurance/takaful coverage period?

The car insurance/takaful coverage period provided by the insurance/takaful operator is for 12 months.

7.How do I ensure my car insurance/takaful renewal on Shopee is secured?

Please perform check out of car insurance/takaful only within the Shopee app.

8. What is the Rahmah Insurance initiative in Allianz Comprehensive Car Insurance?

Rahmah Insurance initiative is introduced by the Government of Malaysia to provide affordable insurance plans for all Malaysians. 

In support of the Rahmah Insurance initiative, Allianz Malaysia is expanding its Allianz Comprehensive Car Insurance benefits to include the following benefits for new and eligible policyholders starting from 15 September 2023 until further notice: 

(a) Death and Permanent Disablement Benefit up to RM5,000, 

(b) Hospital Income up to RM3,000, and 

(c) Compassionate Flood Coverage up to RM3,000.

Policyholders fulfilling both of the criteria below will automatically receive the expanded benefits as part of Allianz Rahmah Insurance Initiative at no additional cost:

(a) Engine capacity of insured car is 1500CC and below, and

(b) Sum Insured is RM30,000 and below.

Do reach out to Allianz should you require further information.