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[My Account] Why can't I make payment ?
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Reasons why a user can’t make payment:
Selected payment method failed
If your selected payment method does not work, your order will not be placed successfully. You may try using another payment method available to make the purchase.
We suggest you change to a different payment method, take a look at the payment options Shopee supports.
Expired TAC
Request a new TAC within a few minutes to avoid using an expired one. If you do not receive the TAC, please contact your bank for further assistance.
Limited account
Accounts may be limited if they are suspected to have violated Shopee’s terms and conditions, which may affect a user's ability to make purchases. Learn more about account limitations.
⚠️ Note:
If you are unable to click 'Place Order' on the checkout page, please refer to our Help Center article: Why can't I place my order during checkout?
