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SLoan Product Overview

1. [SLoan] What is SLoan?
2. [SLoan] Is SLoan a licensed product in Malaysia?
3. [SLoan] How do I activate SLoan on the Shopee app?
4. [SLoan] Who is eligible for SLoan ?
5. [SLoan] Why can't I see SLoan on my Shopee app?
6. [SLoan] Why is my approved and granted credit limit lesser than the stated amount in the activation page?
7. [SLoan] Can I apply to increase my available SLoan credit limit?
8. [SLoan] What are the fees related to SLoan?
9. [SLoan] Will the interest rate change within the loan tenure?

SLoan Activation and Withdrawal

1. [SLoan] What is the difference between activation and withdrawal of SLoan?
2. [SLoan] What is the minimum loan amount?
3. [SLoan] Can I view the signed loan agreement and stamp duty certification?
4. [SLoan] How do I check the Loan ID?
5. [SLoan] How to withdraw SLoan?
6. [SLoan] Why is the loan amount not fully disbursed to my chosen disbursement account? What are the fees involved?
7. [SLoan] Can I make multiple loan withdrawals?
8. [SLoan] How fast is the loan disbursement?

SLoan Repayment

1. [SLoan] How do I pay the installment of SLoan?
2. [SLoan] When is the repayment due date of SLoan?
3. [SLoan] What happens if I can't repay?
4. [SLoan] Can I make an early repayment? Would there be any additional charges?
5. [SLoan] How do I make full/partial early repayment?

SLoan Customer Service Support

1. [SLoan] Can I edit my personal details such as address, full name, etc.?
2. [SLoan] How do I contact customer service representatives?