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Please note that order cancellation is only possible within 10 seconds after placing your order through the Shopee app. Below is a sample of how you can do so:

⚠️ Note

Please note that you cannot cancel or modify your order once the merchant has started preparing it.

However, here are some exceptions where cancellation is still allowed under specific circumstances:

⚠️ Note

1. You are allowed to cancel the order as long as the cancellation button is available.
2. Approved cancellations will be refunded within 1-3 working days depending on the payment method used. Click HERE for more info.
3. All Shopee Coins, Free Shipping Vouchers, or Discount Vouchers used to place an order will be auto-refunded once the order is cancelled (subject to validity).