You can pay at ShopeePay merchants via the following methods: 1. Scan the ShopeePay merchant's QR code with:
(a) Shopee App homepage QR code scanner (b) Scan on ShopeePay page (c) Scan with DuitNow QR code scanner
After you've scanned the QR code, enter the payment amount and description (optional) > Next > Pay Now > Enter ShopeePay PIN > OK
You'll receive a notification in your Wallet Updates folder once payment is successful.
If your ShopeePay balance gets deducted more than once during payment, you should request for a refund from the merchant. Contact Shopee Customer Service if the merchant is unable to do so.