Hi, how can we help?

All our Delivery Partners are verified and selected based on integrity. However, if you encounter the following hitches with our ShopeeFood Delivery Partner:

1. My Delivery Partner cannot be contacted
2. My Delivery Partner is rude/ felt threatened by the Delivery Partner
3. My Delivery Partner contacts me other than delivery related
4. I receive harassment from delivery partner
5. Serious law violations (reckless driving, trying a physical contact, makes me feel unsafe)

Please report to our Customer Service immediately via chat or email. Alternatively you may chat with us and attach along with these details: 

1. ShopeeFood Delivery Partner Name

2. ShopeeFood Delivery Partner vehicle number

3. ShopeeFood Delivery Partner mobile number

4. Supporting evidence such as photos or videos to support your claim