Hi, how can we help?

Orders & Shipping

Orders
Shipping Options
Shipping Programmes
Ratings & Reviews

[Order Tracking] How do I contact Shopee Supported Logistics partners to track or expedite my order?

English | Bahasa Malaysia 

 

You can contact our Shopee Supported Logistics (SSL) partners via their websites, email or phone for delivery-related concerns (e.g. tracking order status, expediting delivery):

 

Logistic PartnerTracking WebsiteContact Information

SPX Express

https://spxexpress.com.my/

Kindly reach out to us via the channels at the bottom of the page. 

PosLaju 

https://www.pos.com.my/

Telefon

03 2267 2267

DHL

https://www.dhl.com/my-en/home/tracking.html

Phone

03 2779 2300 

Email: 

mysupport@dhl.com

NinjaVan

https://www.ninjavan.co/en-my/tracking

Phone

011 1722 5600 

Email: support_my@ninjavan.com

Flash Express

https://flashexpress.my/fle/tracking

Phone: 

015 4600 0825

Email: customerservice@flashexpress.my

Best Cargo

https://www.best-inc.my/track

Phone

03 8660 0888

Live Chat: Link

Same Day Delivery 

N/A

Kindly reach out to us via the channels at the bottom of the page. 

 

⚠️ Note

  • Our Shopee Supported Logistics (SSL) partners will make up to 3 delivery attempts before returning the order to the seller due to non-receipt. 
  • To retrieve the delivery rider's number, you may contact the local branch of your assigned delivery courier.
Was this article helpful?
Yes
No