Hi, how can we help?

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You can reach out to Shopee Supported Logistics for any inquiries about your parcel or check its status using the tracking website.

💡 Helpful Tips to Handle Late Deliveries

• Track Your Order First - Before contacting support, always check the latest status of your order on the courier's website. This often provides the quickest update.
  
  
• Contact the Courier Directly - If you need further information, the courier’s support channels may provide more clarity regarding your delivery.
  
  
• Delivery Attempts - Most couriers will make three attempts to deliver your order before returning it to the seller. Be sure to keep an eye on your tracking information.
  
  

• Our Shopee Supported Logistics partners will make up to three (3) delivery attempts before returning the order to the seller if no one is available at the designated address to receive the parcel.
• Check out our Help Center Article - [Delivery] Can I change my delivery address after my order has been placed? if you selected the wrong delivery address upon checkout.