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Voucher codes, commonly known as promotion codes, are a string of letters and numbers that you can use to get a discount on various Shopee transactions. As each voucher code is linked to a voucher, you won't need to remember the voucher code if you're claiming the voucher within the Shopee platform.

However, sellers or Shopee's partners may sometimes share voucher codes via other non-Shopee platforms. To use these voucher codes, you'll have to copy the code and enter it as you're completing your transaction. 

⚠️Note

Whether a voucher code can be used for online and/or offline transactions depends on its terms and conditions. Select T&C to understand more. 

• All voucher codes can only be used ONCE. A voucher code is considered used if the transaction is successful.
• Shopee reserves the right to change these terms and conditions at any time without prior notice.
• Shopee reserves the right to cancel any orders/benefits if fraud or similar activity is suspected.
  
  

If you are unable to use the voucher after fulfilling all terms and conditions, kindly contact us via the channels at the bottom of the page for further assistance.