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Please note, the ShopeeFood team will only provide you thermal paper during installation only. If you need to restock your thermal paper, you may proceed to purchase from your end.

1. Thermal paper specification is a standard size:

1. Width: 57.5 - 58.0mm
2. Diameter: 40mm

2. Once you have purchased, below is the steps to replace the thermal paper.

Step 1: Pull the top of the orange handle lightly. 

Step 2: Replace with the new thermal paper roll.

Step 3: Pull some paper out past the cutter level.

Step 4: Close the cover.